If you have an enquiry about a product you purchased, email us directly at firstname.lastname@example.org with your order number and we will help you ASAP!
FREQUENTLY ASKED QUESTIONS
DIDN'T GET A CONFIRMATION EMAIL FOR YOUR PRESETS? If you purchased our presets but haven't received a confirmation email, we will fix this for you when we return. In the meantime, you can always access your presets by logging in here with the email you used to purchase and the password you created at checkout (create a new password here if you forgot). You do not have to wait for the confirmation email, the presets are accessible by logging in!
LOOKING FOR THE NEW HOMEBODY PRESETS? If you are looking for the Homebody Presets for desktop, click here! We also have Homebody presets available for just mobile, if that's more your thing!
LOOKING TO UPDATE YOUR PRESETS? Request an update here, and we will cross-reference your request with previous orders and get back to you ASAP with access to the new presets!
HAVE A TROUBLESHOOTING QUESTION ABOUT OUR SEASONS PRESETS? We put together a FAQ page for you. Check to see if your question is answered there!
Mon-Fri 9am-5pm PT
Everett, WA (near Seattle!)
Thanks for taking the time to be here! We can't wait to hear from you!
We aim to get back to you within 3-4 business days!
We will be in touch with you shortly!